💻 Unexpected Anti-Patterns for Engineering Leaders — Lessons From Stripe, Uber & Carta

People want metrics to show reality. They want them to show the truth. But metrics are only partly about showing the truth. The other half is about educating people, to inform their mental model about how the truth works.

This is a constructive approach to metrics. Measurement is traditionally a contentious topic due the many ways it could go wrong. However, even the wrong kind of metric could be useful for learning and generating insight. The key premise is to act, learn and move forward.